Privacy Policy

This policy describes how the Platform Operator processes and protects the personal data of users of the Platform.

The Policy applies to both registered and unregistered users ("users"). The policy is applied regardless of the device from which the user uses the Platform, and regardless of the communication channel through which he accesses.

By providing the Platform Operator with personal data, the User agrees to their processing in accordance with this policy.

1. Definitions

Personal data - any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).

Processing of personal data - the implementation of any actions or a set of actions in relation to personal data, including collection, recording, systematization, accumulation, storage, updating and modification, extraction, use, transfer (distribution, provision, access), blocking, deletion and destruction - both with and without the use of automated data processing tools.

2. Processed data

The platform operator processes personal and technical data.

The User provides the Platform Operator with personal data when:

  • registers on the Platform;
  • uses the Platform and the services of the Platform Operator;
  • subscribes to mailing lists;
  • participates in events, research and surveys;
  • writes or calls the Platform Operator;
  • exercises rights and fulfills obligations on the basis of:
  • terms of use of the Platform;
  • Platform rules;
  • service agreement;
  • legislation.

The user's device automatically transmits technical data: information stored in cookies, information about the browser and its settings, the date and time of access to the Platform, the addresses of the requested pages, actions on the site or in the application, technical characteristics of the device, IP -address, etc.

3. Purpose of data processing

The platform operator processes personal and technical data in order to:

  • provide users with the opportunity to use the Platform and the services of the Platform Operator: create a profile / personal account, post offers, pay for services, etc .;
  • ensure the stable operation and security of the Platform, improve the user experience, quality of services and marketing activities of the Platform Operator;
  • prevent and suppress violations of the law, the Terms of Use of the Platform and the service agreement;
  • respond to user requests;
  • to fulfill the obligations stipulated by the legislation (for example, for accounting, tax reporting, responding to requests from government agencies);
  • send marketing messages about the Platform and our partners;
  • organize user participation in events, research and surveys of the Platform Operator and its partners;

and for other purposes with the consent of the user.

4. Legal basis for processing

The platform operator processes the personal data of users:

  • with user consent;
  • for the conclusion, execution, amendment or termination of the agreement - the Terms of Use of the Platform and the agreement for the provision of services;
  • to exercise the rights and legitimate interests of the Platform Operator or third parties, if this does not violate the rights and freedoms of the user;
  • to fulfill the obligations imposed on the Platform Operator by law.

The platform operator does not process special categories of personal data. The platform operator does not process biometric personal data for identification purposes.

5. Transfer to third parties. Cross-border transfer

The platform operator may transfer personal data or entrust their processing to third parties. For example, if the user ordered delivery on the Platform, the Platform Operator transmits the data to the delivery service.

The platform operator transfers personal data only to those countries that provide adequate protection.

6. Security

Responsible handling of personal data is our standard of work.

To protect personal data, Platform Operator:

  • Has published and published the Privacy Policy on the website. Approved local acts on the processing and protection of personal data.
  • Regularly checks the processes and documents of the Platform Operator for their compliance with the law.
  • Assesses the risks and harm that can cause if he violates the law on personal data. Based on the assessment carried out, selects appropriate measures to comply with the law.
  • Applies legal, organizational and technical measures to ensure the security of personal data.

In taking measures to protect personal data, the Platform Operator is based on:

  • legal requirements;
  • the established level of protection of personal data;
  • actual threats identified by the threat model;
  • a basic set of protection measures established by regulatory legal acts for an appropriate level of protection;
  • a risk-based approach in the selection of optimal measures;
  • prioritizing the legitimate interests of users.

7. Processing time

The platform operator stops processing personal data of users:

  • upon expiration of the consent period or upon withdrawal of consent (if there are no other grounds for processing provided by law).
  • The User agrees for 5 years from the date of deletion of his profile on the Platform. Another term may be provided in individual cases;
  • upon achievement of the processing goals or if there is no need to achieve them (if there are no other grounds for processing provided for by law);
  • upon detection of illegal processing, if it is impossible to ensure the lawfulness;
  • upon liquidation of the Platform Operator.

8. Withdrawal of consent to the processing of personal data

To revoke consent to the processing of personal data, please contact support.

9. Policy change

The platform operator updates the policy as needed. Check this page periodically: https://portalbilet.ru/. By continuing to use the Platform after changing the policy, the user agrees to the changes made to it.

Platform Operator:

National Ticket Portal Limited Liability Company.